The entire process from start to finish is one of complete clarity – the renting process can seem a little daunting and onerous sometimes, however PPP Capital make it so easy. It is professional and clear from the offset. There is a real structure in the team; from how and who to report maintenance issues to, to generate queries (which are never too small and any feedback is always welcomed. Their emails are always warm and professional – there is a clear sense of getting the job done, but also an impression of being valued as an individual who wants to make the property a home and look after it fully.
Maintenance issues always resolved with urgency and professionalism, we the tenants log the issue, we’re told when it will be tended to then informed again once it has been resolved.
This efficiency translates to the qualities of the properties. They are of an incredibly high spec: clean, modern and importantly, homes.